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Customer Service Blog

  • 20 Customer Service Tips from Helprace

    Thu, 5 Jun 2014, in Helprace

    20 Customer Service Tips

    The modern customer is very different from customers from 10 or even 5 years ago. With the development of web 2.0 and social networking, today’s customers can afford to be extra picky and discerning in their choices. With Google at their disposal, customers are one click away from either being turned off or intrigued enough to read more. With the average attention span of online users lasting just a few seconds…

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