Posts Tagged ‘passionate customers’
Customer Service Blog
Tue, 15 Dec 2015, in Customers
Customer enthusiasm sure doesn’t come easy.
You have to earn it through trust, listening, empathy and by telling compelling stories.
When most people come across a product, they want to make sure it works and solves their particular problem set. So before that “aha! moment” comes the question, “how will this product help me?” or “are there any companies like mine that use this product?..”