Posts Tagged ‘faster service’
Customer Service Blog
photo credit Gabriela Pinto
In pursuit the unattainable, many companies are frantically pushing their limit in delivering faster service.
We correlate faster service with happier customers – and ultimately more of them.
As customers, we are embracing speed because the accessibility and quality of information available to us is on the increase. Since speed is easy to measure and manage, shouldn’t companies that offer the fastest service win out?..