• Helprace Feedback Widget Plugin for WordPress

    Wed, 31 Aug 2016, in Helprace, Releases

    Great news today!

    We created a WordPress plugin that integrates the Helprace feedback widget into your site without the need to dig around the code. This plugin lets you embed a feedback tab anywhere on your website.

    Wordpress plugin for Helprace feedback widget tab

    Offer customers answers every time they reach out

    The Helprace feedback tab allows users to leave customer feedback, contact your help desk or find answers themselves. It also features Instant Answers, a system which suggests relevant discussions or knowledge base articles as users type in their query.

    Site visitors are quickly able to submit a public question, idea, problem, praise or a private email using a simple contact form. Based on user inputs, the contact form will also show related posts so that duplicate content is kept to a minimum.

    You’ll also be able to customize the color, text and the position of the tab button.

    Other reasons to install Helprace for WordPress:

    • Increase sales from increased exposure to your customer base
    • Provide instant help to site visitors with no contact forms to fill
    • Allow customers to leave feedback anytime, anywhere
    • Offer the right article or discussion based on the search query
    • Responsive for use on mobile devices

    The Helprace Feedback Widget Plugin for WordPress can be used with any Helprace plan:

    Download it free

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Help Desk by Helprace