Customer Service with GDPR - Helprace
GDPR is a regulation designed to give users more control of their data, and in essence that’s a good thing. With more control over customer data, there are no hidden surprises and questions about any user's personal data.
When customers sign up to your service, they have an expectation that everything will work as expected. They also want to be notified of important information regarding their data.
When selecting customer service software, it's important to keep an eye out on how you're planning on tackling customer service with GDPR regulations.
Growing with GDPR in customer service
Ensuring your customer support teams can comply with your GDPR customer service requirements - as well as the users that sign up which must agree to your policy.
Keeping GDPR customer service information up to date will allow you to scale your support department and user base together with your company.
The need to update your company policies
Updating customer service policies and terms of use as a result of new regulations should always be expected. When customers and users agree with them, they are more confident in how their data is used.
As a result, they'll feel more comfortable and secure in contacting your customer service department.
Customer service and GDPR compliance
With proper GDPR compliance, there's no need to worry about customer service with companies, team members and customers or visitors from the European Union.
Your data is always protected with the top safety precautions and data management solutions.
What else do you need to offer GDPR customer service?
As mentioned before, GDPR is a necessary industry regulation that affects everyone. It’s also supposed to make life easier for everyone. As such, if you want to offer customer service with GDPR, look no further than Helprace.
Helprace is a help desk ticketing system, knowledge base and customer feedback community. It's all fully compliant for you to offer the best in GDPR customer service.
