Posts Tagged ‘support portal’
There was a time when customer communities were seen as unpractical and burdensome. With the success of social media and mobile users, many brands have since taken the lead…
photo credit David Wilson
Whenever I think of upselling, I think of a salesman trying to pressure me into buying things I don’t need.
That’s because it doesn’t take much to conjure the image of a sleazy car salesman pushing add-ons such as rust protection, floor mats and other items worth hundreds if not thousands of dollars…