Posts Tagged ‘Helprace blog’

Customer Service Blog

  • Why Customers Give the Silent Treatment

    Thu, 29 Oct 2015, in Customers, Helprace

    Why Customers Give the Silent Treatment

    Have you ever been so pleased after an interaction with a business establishment that you went out to tell the manager about what set the experience apart? Me neither.

    Maybe you’ve been so upset at a rude cashier or an indifferent support agent that you took the time to reach someone higher up regarding this issue?  I’ve done this before, but I can probably count the number of times on one hand…

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