Posts Tagged ‘business ethics’
Customer Service Blog
As a business, it’s not enough to live within your means. Entrepreneurs should also know how to manage their time, finances and human resources well. It doesn't happen…
Thu, 12 Nov 2015, in Customers
photo credit Kenny Louie
Benjamin Franklin once said, “Honesty is the best policy”.
Even though this bit of wisdom is over 2500 years old, it’s something that apparently eluded the folks at Volkswagen…
Fri, 20 Jun 2014, in Helprace
photo credit 29233640@N07
The United Airlines story
In the good old days, a bad customer service experience wouldn’t go past your circle of family and friends. No matter how loud you yelled, only a dozen or so people would notice you. What if your words could be heard by 10 million people and cost the company $180 million in losses on the stock market?..